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Shipping Information

International Shipping

Currently we only ship to U.S. addresses. For orders outside of the U.S. please visit our retail store's website at www.kauaisoap.com. They can also be contacted toll free at Toll Free (888) 528-7627.

Shipping rates

Shipping rates are automatically calculated by UPS and USPS for delivery based on weight of products ordered. UPS provides us with substantial discounts due to our shipping volume and long relationship. We pass on this discounted cost to our customers.

When will my order arrive?

We will need 1 to 2 business days to process and pack your order for shipping. Business days are Monday through Friday, weekends and holidays not included. Please refer to the shipping options below to estimate how long your order will take to arrive after it has been packed and shipped.

PLEASE NOTE: Transit times listed below are from the time your order leaves our location. (weather permitting)

Shipping Options

UPS 2nd day. Typical transit time from our location in Kauai is 2-3 days

Advantage: The shortest delivery time and packages are tracked
Disadvantage: Will not deliver to P.O. box address

UPS Ground. Typical transit time from our location in Kauai is 3-6 days

Advantage: More economical than UPS 2nd Day and packages are tracked.
Disadvantage: May take longer than UPS 2nd Day. Will not deliver to P.O. box address
Note: delivery time and cost varies depending on your location

USPS Priority Mail Typical transit time from our location in Kauai is 4-6 days

Advantage: More economical for lighter orders that include smaller items sich as 2 oz. lotions and lip balm sticks. Will deliver to P.O. boxes
Disadvantage: May take longer than UPS 2nd Day.

Tracking my order

Your package's tracking number wil be sent to the email address you provide when you place your order.

PLEASE NOTE: We do not accept responsibility for lost or stolen packages delivered when you are not at home. If this is a concern you may want to have your order delivered to your work address.